Shipping & Returns

Shipping

USPS First class shipping to a U.S. Domestic, including P.O. Box address is free and the estimated delivery time is 5 to 9 business days.

Your order will ship from our warehouse within 1 to 2 business days for all in-stock items unless your order is on credit review or special order which might cause a delay.


Returns

Joy & Rachel Jewelry should meet or exceed your expectations but we understand when it comes to design, there is a chance we might have a difference of opinion hence, we offer return or exchange within 30 days of receiving your package. Send us back the items in brand new condition with the tags attached and original packaging and once we receive the package back, we will refund you in full. Please note that if items are worn, damaged or altered in any way, we will not be able to provide you a refund or exchange.